FAQS

How am I going to be saving money by choosing Magic Turf products for my synthetic turf needs?

There seem to be so many artificial turf companies, why should I buy turf from Magic Turf?

If I purchase synthetic turf from Magic Turf, how do I receive my order?

I have several dogs that do their business outside; will they damage or destroy the turf?

Can I install a Magic Turf myself?

Can I get professional turf installers to give me a free no obligation quote?

Will my Magic Turf Synthetic Turf System stand up to the elements?

Should I use rubber infill, silica sand infill or a combination?

What is an Infill System?

What are dimension of the rolls?

Can I park my car on Magic Turf?

I have more questions to ask, who can I ask?

How am I going to be saving money by choosing Magic Turf products for my synthetic turf needs?

Implementing Magic Turf Synthetic Turf System is an investment that supports substantial maintenance and irrigation savings over an extended period of time.
With a product life expectancy beyond 15 years, Magic Turf Synthetic Turf System adds a significant value to your pocket and to our environment. You’ll find that our synthetic surfaces pay for themselves sooner than you think.

There seem to be so many artificial turf companies, why should I buy turf from Magic Turf?

As one of the leaders in Artificail Turf industry, Magic Turf strive to keep prices low and yet offer highest quality products. Magic Turf provide professionlism on products, installation and advice. We are ‘one-shop-stop’ when it comes to landscaping and installing synthetic turf. We can save you valuable time and money using our expertise to create the best products at the greatest value direct from their sources. With numerous turf brands and product specifications on the market the turf experts at Magic Turf take all of the guesswork and endless research out of the picture.

If I purchase synthetic turf from Magic Turf, how do I receive my order?

We will cut-to-size your requirement and offer delivery as flexible as our customers would like. After your funds have cleared from your selected method of payment you can count on your product arriving 2 -7 business days later. Our national delivery service will deliver your material to the shipping address provided.

I have several dogs that do their business outside; will they damage or destroy the turf?

No, the burned or destroyed area you are accustomed to seeing with natural sod will not be the case with synthetic turf. Our Empire series Thiolene-Polyethylene turf system will stand up to even the toughest pets. You will not have to worry about odors or mildew buildup from your pets’ daily routine.

Can I install a Magic Turf myself?

Yes, with every synthetic turf order we provide thorough step-by-step installation instructions and free access to our installation support line. The installation of synthetic grass is not only very simple, but will also add beauty, value and curb appeal to your home or business.

Can I get professional turf installers to give me a free no obligation quote?

Yes, click here for a list of official turf installers or Send us your contact details and our representative will arrange date/time for quotation..

Will my Magic Turf Synthetic Turf System stand up to the elements?

Yes, Magic Turf offers turf systems with the highest endurance and quality specifications available. Our UV resistant Thiolene-Polyethylene fiber system is clearly the preferred material over Polypropylene and Nylon offered by many of our competitors.
We have contracted extensive independent laboratory testing, and are pleased to offer a 7-year manufacturer’s warranty on our ultraviolet (UV) radiation resilient Thiolene-Polyethylene fibers.
This revolutionary material offers enhanced strength, pliability and UV resistance, for a more natural and more durable finished product. Together with our super duty urethane backing, our suite of synthetic turf products will stand up to the elements and take a beating under the most demanding applications.

What is an Infill System?

Infill systems are the term used when turf product requires infill of silca sand or rubber crumbs/granules.

Should I use rubber infill, silica sand infill or a combination?

At Magic Turf we leave that decision up to you. We recommend an all rubber infill for the most realistic synthetic turf experience. Our turf experts have found rubber infill to be the most esthetically pleasing and the safest.
If your application is based on safety then rubber is your choice. If sand is the desired infill we do suggest a combination of play sand and crumb rubber for comfort and usability.
It is advised to use slica sand or fine dry sand to install your Magic Turf. Moist sand may take longer to install and difficult to brush sand thorough to base of turf.

What are dimension of the rolls?

Depending on what products you select, most Magic Turf comes in 2m wide by 20m in length.  For larger areas, Magic Turf offers 3.6m or 4m wide rolls by 20m in length for major projects.

Can I park my car on Magic Turf?

Magic Turf we recommend all home owner to avoid parking vechiles on your turf. Because of the weight of the vehcile,  with constant friction with car driving back and forth, there may be some movement on the turf area. If your car is experiencing oil leaks or battery acid leaks, this will void your Magic Turf product warranty.

I have more questions to ask, who can I ask?

Use the Contact Us page of this website and choose your form of contact you prefer.